Refund Policy

Once we receive the return parcel, our quality assessment team will inspect the piece and verify the condition of the jewelry.

In the event of the returned piece not being up to the best quality standards, our quality assessment team will intervene further and take a decision after speaking with the customer.

Once the returned piece meets all our quality standards, our team will process the refund to the customer.

  • It can take up to 7 to 10 working days to process the refund amount.
  • Refund amounts will be issued via the method of payment used for the original purchase.

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